When you try to upload your document to Moksha and you receive an error similar to, “We currently only accept RTF, DOC, and DOCX files. If you are having trouble uploading your file, save your document as an RTF file and try again.”
1) Make sure your document is in one of the correct formats: RTF (Rich Text Format), DOC (MS Word 1997-2003), DOCX (MS Word 2003-Present).
3) If your file is already in the listed format, but Moksha does not accept it, try saving as an RTF or converting the file to an RTF before submitting.
4) For the best results, create your document in Microsoft Word or the free Libre Office and save as RTF. Users of Apple Pages may experience errors uploading their converted files. It is highly recommended you use MS Word or Libre Office.